Welcome to our FAQ section dedicated to love and relationship consultations via phone and chat on Keen.com. Keen is a trusted platform offering intuitive guidance on topics such as love, relationships, and emotional well-being. Here are the answers to the most frequently asked questions to help you navigate your experience.
1. How do I start a consultation on Keen.com?
To begin, sign up for a free account on Keen.com using your email address. You can browse advisor profiles without any cost. To initiate a consultation, add a payment method and credit your account. Consultations are available via phone, live chat, or email.
2. What types of love and relationship advice are offered?
Keen.com provides consultations specializing in love and relationships, covering topics such as:
- Understanding a partner’s feelings
- Navigating breakups and separations
- Exploring karmic connections or twin flames
- Advice on love compatibility
- Inquiries about past or future relationships
Advisors utilize various approaches, including clairvoyance, tarot, astrology, and mediumship.
3. How do I choose a love advisor on Keen.com?
You can filter advisors by specialty, availability, and pricing. Each profile includes ratings, client reviews, and details about the methods used. This allows you to select an advisor who aligns with your specific needs.
4. How does a phone consultation work?
When you select an advisor, you can either wait for them to become available or schedule a call. If the advisor is currently unavailable, you can request a callback. Once the session begins, you are billed per minute according to the advisor’s rate.
5. How does live chat work?
Live chat is a convenient option for those who prefer writing. You can start a session immediately if the advisor is available. If not, you can schedule a session and will be notified via SMS when the advisor is ready. Note that the session expires after 24 hours if not initiated.
6. Can I ask about past or future relationships?
Yes, advisors can assist in understanding dynamics of past relationships and exploring potential future connections. They can also guide you in healing emotional wounds and preparing for new relationships.
7. What are the consultation rates?
Rates vary by advisor, ranging from $1.99 to $29.99 per minute. New users typically receive 3 free minutes for their first consultation. Payments can be made via credit card, PayPal, or prepaid cards.
8. Can I leave feedback after a consultation?
Yes, after a consultation of at least 4 minutes, you can leave a written review. Comments are visible on the advisor’s profile for 12 months. You can leave one review per day.
9. What if I’m not satisfied with my consultation?
Keen offers a satisfaction guarantee. If you’re not satisfied, you can request a refund within 72 hours of the consultation. Specific conditions apply, and refunds are typically processed within 5 to 7 business days.
10. Are consultations confidential?
Yes, Keen ensures the confidentiality of all consultations. Personal information is protected, and communications are secure. You can review Keen’s privacy policies on their website for more details.
Need further assistance?
If you have additional questions or need support, feel free to contact Keen’s customer service through their Help Center. They are available to assist you at every step of your journey.